We repair desktop and gaming PCs, laptops, Macs, graphics cards and game consoles for Blacktown, Mount Druitt and the growing suburbs of the north-west. The workshop is near Castle Hill rather than in Blacktown, about 20 to 25 minutes' drive from Blacktown station outside peak times, and closer again from Stanhope Gardens, Kellyville Ridge and The Ponds.
The reason to make the trip is the kind of work we do. Faults are traced to the component that failed and repaired on the board, so a laptop that will not power on or a graphics card that crashes in games does not automatically mean buying a new one. Ring 0400 454 859 first: quotes over the phone cost nothing, and we tell you if a job is not worth doing before you get in the car.
Still on Windows 10? Your deadline is now October 2027
Microsoft stopped standard support for Windows 10 on 14 October 2025. Home PCs enrolled in its Extended Security Updates program keep receiving security fixes, and in June 2026 Microsoft pushed the end of that program back a year, to 12 October 2027. If your PC was already enrolled, the extra year applies automatically.
Enrolment is done from Windows Update. It is free if you back up your PC settings to a Microsoft account, or costs 1,000 Microsoft Rewards points, or a one-off payment of US$30 or the local equivalent. After October 2027 a Windows 10 PC keeps working, but every new security flaw stays open, which is a poor bet for a computer you bank or shop on.
Before you replace a Windows 10 PC, find out why it cannot move to Windows 11. Microsoft's free PC Health Check app gives the answer. The usual hurdles are TPM 2.0, Secure Boot and the processor, which generally has to be an Intel 8th generation or AMD Ryzen 2000 series or newer.
| What PC Health Check says | What it usually means | Sensible next step |
|---|---|---|
| Passes, but the PC is painfully slow | An old hard drive or too little RAM, not an old PC | An SSD and RAM upgrade, then Windows 11 |
| Fails on TPM or Secure Boot only | Often a setting that is switched off in the firmware | Turn it on, then run the check again |
| Fails on the processor, laptop | The laptop cannot be brought up to the standard | Stay enrolled until October 2027 and plan a replacement; avoid big repairs |
| Fails on the processor, desktop | The CPU and motherboard are too old | Ask whether a newer board, CPU and RAM in the same case beats buying a new PC |
Tools that force Windows 11 onto unsupported hardware do exist. Microsoft does not guarantee updates on those machines, so we do not suggest them for a PC you rely on. If the answer is a new computer, the old drive usually still holds everything you need, and getting the data off it is a job we do.
Gaming PCs, graphics cards and consoles
A gaming PC that crashes, restarts or loses its picture under load is where guessing gets expensive. The same symptom can come from the power supply, the graphics card, overheating or a driver, so we test before anyone buys a part.
- Crashes or black screens only in games: often a power supply that cannot hold up under load, or a failing power stage on the graphics card.
- Coloured blocks, lines or no display: usually the graphics card itself. We repair cards at component level, with graphics card repair from $330 for thermal work and from $430 for power stage faults.
- Fans at full speed and high temperatures: dried thermal paste or pads and a clogged cooler, which a thermal service sorts out.
- PlayStation, Xbox or Switch faults: HDMI ports, power supplies and overheating on PS4 and PS5, Xbox One and Series consoles, and the Nintendo Switch. See console repairs.
Want more speed rather than a repair? Our upgrades page covers SSD, RAM, graphics card and processor upgrades for desktops.
Laptops, Macs and everything else
Laptop work covers cracked screens, broken hinges, keyboards, batteries, charging ports and boards that will not power up; see laptop repairs and board-level repair. Apple owners can start at Mac repairs, and older Intel iMacs have their own section on iMac repair and upgrades. We also handle virus removal, general PC faults and data recovery, where standard jobs are no data, no fee.
How a repair works, step by step
- Call 0400 454 859. Describe the machine and the fault. For common jobs you get a from-price on the call, and laptop parts are priced by model.
- Drop it off between 8am and 6pm, Monday to Saturday. You get the workshop details when you ring, because the address is not published. Bring laptop chargers; for a desktop, the tower is enough.
- Diagnosis. If the cause is not clear, we open the machine up and test it. That bench diagnostic costs $150, and it is waived when you go ahead with the repair.
- Your go-ahead. You approve the quote before work starts, and any change to it means a phone call first.
- Collection. Simple repairs with parts on the shelf are often ready the same or next day; ordered parts usually add two to three days, and complex board work can take a week or longer.
Blacktown, Mount Druitt and north-west suburbs by postcode
| Postcode | Suburbs |
|---|---|
| 2148 | Blacktown, Marayong, Kings Park, Arndell Park, Prospect |
| 2147 | Seven Hills, Kings Langley, Lalor Park |
| 2155 | Kellyville Ridge |
| 2768 | Glenwood, Parklea, Stanhope Gardens |
| 2769 | The Ponds |
| 2763 | Quakers Hill, Acacia Gardens |
| 2762 | Schofields |
| 2765 | Riverstone, Marsden Park |
| 2761 | Plumpton, Oakhurst, Hassall Grove, Dean Park, Glendenning, Colebee |
| 2767 | Doonside, Woodcroft |
| 2766 | Rooty Hill, Eastern Creek |
| 2770 | Mount Druitt, Minchinbury, Bidwill, Blackett, Dharruk, Emerton, Hebersham, Lethbridge Park, Shalvey, Tregear, Whalan, Willmot |
| 2760 | St Marys, North St Marys, Colyton, Oxley Park, Ropes Crossing |
Closer to Parramatta, Westmead or Merrylands? See our Parramatta computer repairs page. For Castle Hill and the Hills, see the Hills District page.
Questions
Is there a computer repair shop in Blacktown?
There are walk-in shops in Blacktown itself, and for quick software jobs they are handy. We are not one of them: our workshop is near Castle Hill, about 20 to 25 minutes away outside peak times. People from Blacktown bring us the jobs that need a bench, such as dead laptops, liquid damage, graphics card faults and data recovery. The phone quote is free either way.
Can my computer be upgraded to Windows 11?
Run Microsoft's free PC Health Check app. If it passes, the upgrade is free through Windows Update, and a slow machine usually just needs an SSD and more RAM first. If it fails on TPM or Secure Boot, the fix is often a firmware setting. If it fails on the processor, a laptop cannot be brought up to standard, while a desktop may take a newer motherboard and processor.
What happens to Windows 10 after October 2027?
Home PCs enrolled in Microsoft's Extended Security Updates receive security fixes until 12 October 2027, after Microsoft extended the program by a year in June 2026. After that date, Windows 10 keeps running but gets no more security fixes, so new flaws stay open. For a PC used for banking, shopping or work email, plan to move it to Windows 11 or replace it before then.
What is the average cost to fix a PC?
There is no useful average, because a loose cable and a failed motherboard are both called a broken PC. Our phone quote is free, and when the fault needs finding on the bench the hands-on diagnostic is $150, waived if you go ahead with the repair. Graphics card repairs start from $330. For other parts, the price depends on the exact part your machine takes.
Is it worth fixing a broken laptop?
A rough rule: fix it if the repair costs well under half the price of a comparable new laptop and the machine can run Windows 11 or a current macOS. A cracked screen or a failed charging port on a three-year-old laptop is usually worth doing. A board fault on a laptop that cannot run Windows 11 usually is not, and we will say so on the phone.
Do you repair PS5 and Xbox consoles?
Yes. We repair PS4 and PS5 consoles, Xbox One and Xbox Series S and X, and the Nintendo Switch. HDMI port replacement is one of the most common console jobs, along with power supply faults and overheating. Consoles are drop-off at the same workshop near Castle Hill, and you can ring 0400 454 859 for a quote before you bring one in.
Computer Trouble in Blacktown?
Ring before you drive over. The quote is free, and if the repair is not worth it we will tell you on the phone.
0400 454 859