Castle Hill, Hills District NSWMon-Sat: 8am - 6pm
0400 454 859
Computer Repairs Pronto

At Computer Repairs Pronto we have been repairing Dell laptops for customers across the Hills District for over 20 years. Dell machines are some of the most common laptops we see and the team have worked on pretty much every model there is. From the premium XPS range through to business Latitude machines, everyday Inspiron laptops and high-end Precision workstations.

We operate from a workshop near Castle Hill and service customers from Baulkham Hills, Kellyville, Rouse Hill, Bella Vista and right across the Hills District.

Dell Laptop Problems?

Give us a call and we can let you know if its something we can help with. Free assessment and quote before any work.

0400 454 859

Dell XPS Repairs

The Dell XPS range are premium machines and we see alot of them. They are well built but do have some common issues that come up regularly. The team have worked on all XPS models from the older XPS 13 9343 through to the latest XPS 13 Plus and XPS 15 models.

Common Dell XPS Models We Repair

  • XPS 13 (9300, 9305, 9310, 9315, 9320) - Screen issues, keyboard problems, battery degradation
  • XPS 13 Plus (9320) - Trackpad issues, overheating, haptic keyboard problems
  • XPS 15 (9500, 9510, 9520, 9530) - Screen flickering, hinge problems, GPU issues
  • XPS 17 (9700, 9710, 9720, 9730) - Overheating, battery drain, screen issues

Common XPS Problems We Fix

The most common XPS issues we see are:

  • Screen Problems - The XPS 13 and 15 4K OLED screens are prone to burn-in on older models. The InfinityEdge displays can also develop dead pixels and backlight bleed issues. We do full screen replacements on all XPS models.
  • Keyboard Issues - Keys stopping working or becoming unresponsive. The XPS 13 Plus haptic keyboard is particularly prone to issues.
  • Battery Swelling - Older XPS models especially the 9350 and 9360 are known for battery swelling. This usually pushes the trackpad up and can damage internal components if left too long.
  • Overheating - The compact design means thermals can be tight. Thermal paste degrades over time and the fans can clog with dust. We do full thermal services on XPS laptops.
  • Charging Port Issues - USB-C port damage is common. We can often repair or replace the charging port.

Dell Inspiron Repairs

The Inspiron range is Dells mainstream consumer line and we see more Inspirons than any other Dell model. They are generally reliable machines but there are some known issues with certain models.

Common Dell Inspiron Models We Repair

  • Inspiron 15 3000 Series (3501, 3511, 3520, 3530) - Hinges, keyboards, charging issues
  • Inspiron 15 5000 Series (5502, 5510, 5515, 5520) - Screen issues, SSD failures, overheating
  • Inspiron 14 (5410, 5420, 7420) - Battery drain, fan noise, keyboard problems
  • Inspiron 16 (5620, 5625, 7620) - Screen flickering, hinge problems
  • Inspiron 2-in-1 (7415, 7420, 7620) - Touchscreen issues, hinge wear, stylus problems

Common Inspiron Problems We Fix

  • Hinge Problems - This is probably the most common Inspiron issue we see. The plastic hinge mounts crack and the screen becomes loose. Often repairable without replacing the whole chassis.
  • Keyboard Failures - Individual keys stopping working or the whole keyboard failing. Usually a ribbon cable issue or the keyboard itself needing replacement.
  • Slow Performance - Many Inspirons still come with mechanical hard drives. An SSD upgrade makes a massive difference to boot times and general performance.
  • Screen Issues - Cracked screens, dead pixels, backlight problems. We stock common Inspiron screens and can usually offer same day turnaround.
  • Charging Problems - DC jack failures are common on older Inspirons. The charging port can work loose or fail completely.

Dell Latitude Repairs

Latitude is Dells business laptop range and we work on alot of them for corporate customers and small businesses across the Hills District. They are built to a higher standard than consumer models but still develop issues over time.

Common Dell Latitude Models We Repair

  • Latitude 5000 Series (5420, 5430, 5440, 5520, 5530, 5540) - Keyboard issues, battery drain, screen problems
  • Latitude 7000 Series (7420, 7430, 7440, 7520, 7530, 7540) - Trackpad failures, docking issues, overheating
  • Latitude 9000 Series (9420, 9430, 9440) - Premium issues similar to XPS line
  • Latitude E Series (E5470, E5570, E7470, E7480) - Older models but still common. Hinges, keyboards, batteries.

Common Latitude Problems We Fix

  • Docking Station Issues - USB-C docking problems are common. Sometimes its the dock itself, sometimes its the laptop port.
  • Battery Degradation - Business laptops get heavy use and batteries wear out. We source replacement batteries for most Latitude models.
  • Keyboard Replacements - Spill damage and worn keys. Latitude keyboards are usually easier to replace than consumer models.
  • BIOS and Firmware Issues - Corporate machines sometimes have issues after BIOS updates. We can usually resolve these.

Dell Precision Repairs

Precision workstations are Dells high-end mobile workstation range. We see them from architects, engineers and video editors across the Hills District. They are powerful machines but can develop issues especially with the GPU and cooling systems.

Common Dell Precision Models We Repair

  • Precision 3000 Series (3560, 3570, 3580) - Entry level workstations. SSD failures, RAM issues.
  • Precision 5000 Series (5560, 5570, 5680) - Mid-range workstations. GPU issues, overheating, screen problems.
  • Precision 7000 Series (7560, 7670, 7680, 7780) - High-end workstations. Complex repairs, GPU failures, thermal issues.

Common Precision Problems We Fix

  • GPU Failures - The dedicated graphics cards in Precision workstations can fail. Sometimes its a driver issue, sometimes hardware.
  • Overheating Under Load - These machines run hot when working hard. Thermal paste replacement and fan cleaning helps significantly.
  • RAM Issues - Precision machines support alot of RAM and we see memory failures and compatibility issues.
  • 4K/OLED Screen Problems - High resolution screens are prone to issues. We do screen replacements on Precision models.

Dell Gaming Laptop Repairs

We also repair Dell gaming laptops including the G15, G16 and Alienware range. Gaming laptops run hot and tend to develop thermal issues over time. GPU failures, fan problems and keyboard issues are common.

What Dell Repairs Do We Offer?

  • Screen replacements - LCD, LED, OLED and touchscreen
  • Keyboard replacements
  • Battery replacements
  • Charging port repairs
  • Hinge repairs and replacements
  • Motherboard repairs
  • SSD and RAM upgrades
  • Thermal paste replacement and cooling service
  • Fan replacements
  • Virus and malware removal
  • Windows reinstallation
  • Data recovery

Dell Repair Turnaround Times

For common repairs like screen replacements and battery swaps we can usually offer same day or next day turnaround depending on parts availability. We stock common Dell parts but some models require ordering in which usually takes a few days.

More complex repairs like motherboard issues or liquid damage may take longer depending on what is required. We provide a free assessment and quote before starting any work.

Why Choose Us for Dell Repairs?

  • 19 Years Experience - The team have been doing this for years and have seen pretty much every Dell problem there is.
  • Genuine and Quality Parts - We use quality replacement parts that meet or exceed OEM specifications.
  • Workshop Near Castle Hill - Local to the Hills District. Drop your Dell off and we can usually get it sorted quickly.
  • Free Assessment - We diagnose the problem and provide a quote before any work is carried out.
  • Warranty on Repairs - All repairs come with a warranty on parts and labour.

Need Dell Laptop Repairs?

Drop your Dell off at our workshop near Castle Hill or give us a call to discuss the problem.

0400 454 859

Other Laptop Brands We Repair

We also repair other major laptop brands:

We have been repairing Dell laptops in the Hills District for over 20 years. Still enjoy it.

Dell Laptop Problems?

Workshop near Castle Hill. Free assessment and quote.

0400 454 859