Castle Hill, Hills District NSWMon-Sat: 8am - 6pm
0400 454 859
Computer Repairs Pronto

At Computer Repairs Pronto we have been repairing Asus laptops for customers across the Hills District for over 20 years. Asus make a wide range of machines from the premium ZenBook range through to everyday VivoBooks and the popular ROG and TUF gaming laptops. We have worked on pretty much every Asus model out there.

We operate from a workshop near Castle Hill and service customers from Baulkham Hills, Kellyville, Rouse Hill, Bella Vista, Winston Hills and right across the Hills District.

Asus Laptop Problems?

Give us a call and we can let you know if its something we can help with. Free assessment and quote before any work.

0400 454 859

Asus ZenBook Repairs

The ZenBook is Asus premium ultrabook range. Thin and light with premium materials and high resolution displays. They are generally well built but we do see some common issues.

Common Asus ZenBook Models We Repair

  • ZenBook 13 (UX325, UX334, UX3402) - Compact ultrabook. Screen issues, keyboard problems, charging port failures.
  • ZenBook 14 (UX425, UX434, UX3405, UM3402) - Most popular size. Screen issues, ScreenPad problems, battery drain.
  • ZenBook 14X (UX5401, Q410) - OLED display. Burn-in issues, overheating, keyboard failures.
  • ZenBook 15 (UX534, Q528) - Larger model with dedicated graphics. GPU issues, overheating.
  • ZenBook Pro (UX480, UX535, UX582) - High performance. Screen issues, thermal problems.
  • ZenBook Duo (UX481, UX482, UX8402) - Dual screen. Secondary screen issues, complex repairs.
  • ZenBook Flip (UM462, UX363, UP3404) - Convertible. Hinge wear, touchscreen problems.

Common ZenBook Problems We Fix

  • Screen Problems - The OLED screens on newer ZenBooks can develop burn-in. We also see dead pixels, backlight issues and cracked screens. Screen replacements available for all models.
  • ScreenPad Issues - The secondary touchpad screen on some ZenBooks can develop problems. Unresponsive, flickering or dead pixels.
  • Battery Swelling - Older ZenBooks are known for battery swelling. This pushes up the keyboard or trackpad and can damage internal components.
  • Keyboard Failures - Keys stop working or the keyboard becomes unresponsive. Spill damage is common on the low profile keyboards.
  • Charging Port Issues - USB-C charging problems. Port damage or issues with the power delivery.
  • Overheating - ZenBooks pack alot of power into a thin chassis. Thermal paste dries out and fans clog with dust.
  • Hinge Problems - The ErgoLift hinge on some models can develop issues. The Flip models have 360 degree hinges that wear over time.

Asus VivoBook Repairs

The VivoBook is Asus mainstream consumer laptop range. Good value machines that are popular with students and home users. We see alot of VivoBooks come through the workshop.

Common Asus VivoBook Models We Repair

  • VivoBook 14 (X1400, X1402, M1402) - Compact everyday laptop. Hinges, keyboards, screens.
  • VivoBook 15 (X1500, X1502, M1502, F515) - Most popular size. Same issues as 14 inch.
  • VivoBook 17 (X1700, X1702) - Large screen. Heavier so more prone to drop damage.
  • VivoBook S (S14, S15, S3402, S5402) - Slim version. Overheating, fan noise.
  • VivoBook Pro (M3401, M3500, K3400) - Performance model with dedicated graphics. GPU issues.
  • VivoBook Flip (TM420, TP1400) - Convertible. Hinge wear, touchscreen problems.
  • VivoBook Go (E1404, E1504) - Budget range. Slow performance, build quality issues.

Common VivoBook Problems We Fix

  • Hinge Failures - This is very common on VivoBooks. The plastic hinge mounts crack and the screen becomes loose or breaks away from the base. We can often repair without replacing the whole chassis.
  • Slow Performance - Many VivoBooks come with slower processors or mechanical hard drives. An SSD upgrade makes a massive difference to speed.
  • Screen Issues - Cracked screens, dead pixels, backlight failures. We stock common VivoBook screens and can usually offer same day turnaround.
  • Keyboard Problems - Keys stop working or become unresponsive. The keyboards on VivoBooks are fairly straightforward to replace.
  • Charging Port Issues - The DC jack can work loose or fail. USB-C ports on newer models can also develop problems.
  • Trackpad Failures - The touchpad stops responding or becomes erratic. Can be hardware or driver related.

Asus ROG Gaming Laptop Repairs

Republic of Gamers (ROG) is Asus gaming brand. Powerful machines with dedicated graphics cards and high refresh rate displays. We see alot of ROG laptops from gamers across the Hills District. They run hot and develop thermal issues over time.

Common Asus ROG Models We Repair

  • ROG Zephyrus G14 (GA401, GA402) - Compact gaming. Overheating, screen issues, keyboard problems.
  • ROG Zephyrus G15 (GA502, GA503) - Popular size. Thermal issues, fan noise, GPU problems.
  • ROG Zephyrus G16 (GU603, GU604) - Larger gaming. Similar issues to G15.
  • ROG Zephyrus M16 (GU603, GU604) - High performance. Overheating, liquid metal paste issues.
  • ROG Zephyrus Duo (GX650, GX551) - Dual screen gaming. Complex repairs, secondary screen issues.
  • ROG Strix G15/G17 (G513, G713, G614) - Mainstream gaming. Thermal issues, fan failures, keyboard problems.
  • ROG Strix Scar (G533, G634, G814) - High end gaming. Complex cooling, expensive repairs.
  • ROG Flow X13 (GV301) - Convertible gaming. Hinge issues, eGPU problems.
  • ROG Flow Z13 (GZ301) - Gaming tablet. Screen issues, detachable keyboard problems.

Common ROG Problems We Fix

  • Overheating and Thermal Throttling - Gaming laptops run hot. ROG machines use liquid metal thermal paste on some models which can leak if not applied correctly. We do full thermal services and repastes.
  • Fan Failures - Gaming laptop fans work hard and wear out faster. Loud noise, grinding sounds, fans not spinning. We replace fans on all ROG models.
  • GPU Issues - Graphics card problems, artifacting on screen, crashes during games. Sometimes driver related, sometimes hardware failure.
  • Keyboard Problems - Gaming keyboards get heavy use. RGB lighting failures, key switches wearing out, unresponsive keys.
  • Screen Issues - High refresh rate screens can develop problems. Dead pixels, backlight bleed, response time issues.
  • Power and Charging - Gaming laptops need significant power. Charging port damage, power adapter failures, battery drain.
  • AniMe Matrix Issues - The LED display on the lid of some ROG models can develop problems or stop working.

Asus TUF Gaming Laptop Repairs

TUF Gaming is Asus more affordable gaming range. Built for durability with military grade testing. We see alot of TUF laptops from gamers who want good performance without the premium price.

Common Asus TUF Models We Repair

  • TUF Gaming A15 (FA506, FA507) - AMD powered. Overheating, fan noise, screen issues.
  • TUF Gaming A17 (FA706, FA707) - Larger AMD model. Same issues as A15.
  • TUF Gaming F15 (FX506, FX507) - Intel powered. Thermal issues, keyboard problems.
  • TUF Gaming F17 (FX706, FX707) - Larger Intel model. Similar issues to F15.
  • TUF Dash F15 (FX516, FX517) - Thin gaming. Thermal throttling, overheating.

Common TUF Problems We Fix

  • Overheating - TUF laptops run hot during gaming. The thermals are not as good as the ROG range. Regular thermal paste replacement helps.
  • Fan Noise - The fans on TUF laptops work hard. They can get loud and eventually wear out.
  • Screen Issues - Cracked screens, dead pixels. TUF screens are fairly straightforward to replace.
  • Keyboard Problems - Keys stop working or become unresponsive. RGB lighting failures.
  • Hinge Issues - The hinges on TUF laptops are generally solid but can develop problems over time.

What Asus Repairs Do We Offer?

  • Screen replacements - LCD, LED, OLED, high refresh rate and touchscreen
  • ScreenPad repairs (ZenBook Duo)
  • Keyboard replacements including RGB gaming keyboards
  • Hinge repairs and replacements
  • Battery replacements
  • Charging port repairs
  • Motherboard repairs
  • SSD and RAM upgrades
  • Thermal paste replacement and liquid metal repastes
  • Fan replacements
  • Virus and malware removal
  • Windows reinstallation
  • Data recovery

Asus Repair Turnaround Times

For common repairs like screen replacements and keyboard swaps we can usually offer same day or next day turnaround depending on parts availability. We stock common Asus parts but some models require ordering in which usually takes a few days.

More complex repairs like motherboard issues or liquid damage may take longer depending on what is required. We provide a free assessment and quote before starting any work.

Why Choose Us for Asus Repairs?

  • 19 Years Experience - The team have been repairing Asus laptops for years and know the common problems with each model range.
  • Gaming Laptop Specialists - We understand the thermal challenges of ROG and TUF gaming laptops.
  • Quality Parts - We use quality replacement parts that meet or exceed OEM specifications.
  • Workshop Near Castle Hill - Local to the Hills District. Drop your Asus off and we can usually get it sorted quickly.
  • Free Assessment - We diagnose the problem and provide a quote before any work is carried out.
  • Warranty on Repairs - All repairs come with a warranty on parts and labour.

Need Asus Laptop Repairs?

Drop your Asus off at our workshop near Castle Hill or give us a call to discuss the problem.

0400 454 859

Other Laptop Brands We Repair

We also repair other major laptop brands:

We have been repairing Asus laptops in the Hills District for over 20 years. Still enjoy it.

Asus Laptop Problems?

Workshop near Castle Hill. Free assessment and quote.

0400 454 859