We repair Windows laptops of every brand at our workshop near Castle Hill, from screens and batteries to no-power faults traced to one failed part on the motherboard. Prices start at $179 for a battery, $189 for a charging port, $259 for a standard screen and $329 for a board-level repair. Phone advice is free. If the laptop needs the bench, the hands-on diagnostic is $150 and is waived if you go ahead. Every repair has a 12-month warranty on parts and labour for the same fault. Ring 02 8428 9224.
Common laptop faults and what they cost
Pick the fault that matches yours to see what it usually means and the starting price. Tap a card to add it to the enquiry form.
Nothing in this group.
Tap a fault to add it to the enquiry form below.
Laptop repair prices
These are starting prices. Your price depends on the model and the part, and you approve it before any work starts. Ring 02 8428 9224 with the model number from the label underneath and we can give you the starting price for your job on the call.
| Repair | From | What changes the price |
|---|---|---|
| Screen replacement (standard 14 to 15.6 inch) | $259 | Touch, OLED, 4K and high-refresh panels are quoted by model |
| Battery replacement | $179 | The battery for your exact model |
| Keyboard replacement | $229 | Higher when the keyboard comes fixed to the palm rest |
| Hinge repair | $229 | Higher when the hinge mounts or case are broken |
| Charging port or DC jack | $189 | Cable-mounted jack, soldered jack or USB-C port |
| Won't turn on / motherboard component repair | $329 | Which part failed and whether it can be sourced |
| Liquid damage: clean and treatment | $179 | How far the liquid reached |
| Liquid damage: board repair | $329 | Number of corroded or failed parts |
| Fan, dust clean and thermal paste | $159 | Liquid-metal models and fan replacement are quoted by model |
| SSD upgrade, drive included | $219 | Drive size and type (M.2 NVMe or SATA) |
| Windows reinstall | $149 | Whether files need saving first |
| Data recovery (basic) | $209 | Physically failed drives are quoted separately |
| Hands-on diagnostic | $150 | Waived if you go ahead with the repair |
Why the same repair costs more on some laptops
The part and how deep it sits inside the laptop set the price, and both change from model to model.
- Keyboards fixed to the palm rest. On many thin laptops the keyboard is not a separate part. On the Dell Inspiron 14 5430, for example, Dell's service manual replaces the whole palm-rest and keyboard assembly, and the system board and display come out first.
- One model, several screens. Lenovo lists five different panels for the ThinkPad X1 Carbon Gen 12, from a 60Hz 1920 x 1200 screen to a 120Hz touch OLED. We order by the part number on the panel, not the model name.
- Screens that only come as a unit. On some 2-in-1s the display cannot be taken apart. Dell says any fault in the Latitude 9450 2-in-1 display means replacing the whole assembly.
- Memory on the board. Thin laptops often have soldered memory. On the X1 Carbon Gen 12 it is soldered and not upgradable, so a memory fault is a board-level job and more memory is not an option.
Is it worth repairing your laptop?
Usually yes when the repair is a small part of the cost of a similar new laptop and the laptop still does what you need. Two more things count:
- Windows support. Windows 10 support ended on 14 October 2025. Windows 11 needs TPM 2.0, Secure Boot capable UEFI, 4GB of memory and a supported 64-bit processor. A laptop that cannot run Windows 11 is a weaker candidate for a big repair.
- Your time. A repair keeps your files, programs and settings. A new laptop means moving all of that across.
Try the numbers for your laptop:
Indicative only. These are starting prices; your price is confirmed before any work, and the $150 diagnostic is waived if you go ahead.
A laptop that won't turn on is often one failed part
Most no-power and no-charging faults sit in the power path: the charger, the port, or a part on the motherboard such as a MOSFET (a small power switch) or the charging chip. We find the failed part and replace it, rather than replacing the whole board. Board repairs start at $329.
- Laptop won't turn on: safe checks, brand reset steps and blink codes to try first.
- Laptop not charging: charge-limit settings, charger wattage and port checks.
- Laptop motherboard repair: what fails on the board and what can be fixed.
Laptop brands we repair
We repair all Windows laptop brands. These five have their own pages with model ranges, brand-specific checks and known issues.
| Brand | Ranges | Worth knowing |
|---|---|---|
| HP | Pavilion, Envy, Spectre, ProBook, EliteBook, Victus, OMEN | HP ran a battery safety recall in 2018 and 2019 for some notebooks sold worldwide from December 2015 to October 2018. Check it before paying for a battery. |
| Dell | XPS, Inspiron, Latitude, Vostro, Precision | Amber and white blinks of the battery light are a Dell code that shows where start-up stopped. |
| Lenovo | ThinkPad, IdeaPad, Yoga, Legion, LOQ, ThinkBook | Conservation Mode in Lenovo Vantage stops IdeaPads charging at about 55 to 60%, which looks like a fault. |
| ASUS | ROG, TUF Gaming, Vivobook, Zenbook, ExpertBook | Some ROG models use liquid metal instead of thermal paste, so their thermal service is quoted by model. |
| Acer | Aspire, Swift, Nitro, Predator, TravelMate | Some Acer laptops have a battery reset pinhole underneath that can bring back a laptop that will not start. |
| Other brands | MSI, Microsoft Surface, Samsung, Dynabook, Gigabyte and others | Ring with the model number and we tell you on the call whether we can get the part. |
Before you bring your laptop in
Five minutes now can save your files and a second trip.
- Find your BitLocker recovery key. If you sign in to Windows with a Microsoft account, device encryption may already be on. A motherboard repair or a BIOS update can make Windows ask for the 48-digit key, and Microsoft cannot recreate a lost one. Look it up at aka.ms/myrecoverykey and write it down.
- Note the model. It is on the label underneath (on Dell laptops, the 7-character Service Tag). We need it to order the right part.
- Back up if it still runs. Most repairs do not touch your files, but a copy costs nothing.
- Bring the charger. We test with it, because the charger is often part of the problem.
- Check your warranty first. If the laptop is still under the maker's warranty, or recent enough for a claim under the Australian Consumer Law, contact the seller first. The ACCC says consumer guarantees can apply after a warranty has ended.
How a laptop repair works with us
Ring first, drop it off by arrangement, approve the quote, collect it working.
- Ring 02 8428 9224. Advice on the phone is free, and for common jobs you get a starting price on the call.
- Drop-off. The workshop is near Castle Hill and the street address is not published, so we give you the drop-off details when you ring. Monday to Saturday, 8am to 6pm.
- Diagnosis. If the cause is not obvious, the hands-on diagnostic is $150, waived if you go ahead with the repair.
- Quote. You get the price and a timeframe. Nothing starts until you approve it. Some jobs, such as a battery or screen we have in stock, can be done the same day.
- Repair and test. You get 12 months' warranty on parts and labour for the same fault.
MacBooks are covered on our Mac repairs page.
Questions
How much does laptop repair cost?
Starting prices are $179 for a battery, $189 for a charging port, $229 for a keyboard or hinge, $259 for a standard screen and $329 for a board-level repair. Ring 02 8428 9224 with the model and we give you the starting price for your job.
Do you charge to look at a laptop?
Advice over the phone is free. A hands-on diagnostic is $150, and it is waived if you go ahead with the repair. If the laptop is not worth fixing, you pay the $150 and we tell you why.
Is it worth fixing a laptop that won't turn on?
Often, because the cause is usually one part in the power path rather than the whole laptop. Board-level repairs start at $329, and you get the price before any work starts.
How long does a laptop repair take?
It depends on the job and the part. Some jobs can be done the same day when the part is in stock. Parts ordered in and board-level work take longer, and you get a timeframe with the quote.
What warranty do you give?
12 months on parts and labour, covering the same fault.
Will I lose my files?
Most repairs do not touch your files, but back up first if the laptop still runs. Find your BitLocker recovery key before a motherboard repair, because Windows may ask for it afterwards.
Do I need to book?
Yes. Ring 02 8428 9224 first and we give you the drop-off details. We are open Monday to Saturday, 8am to 6pm.
Do you repair MacBooks?
Yes. MacBook repairs are on our Mac repairs page. This page covers Windows laptops.
Are you the computer store at HomeCo Castle Hill?
No. Computer Repairs Pronto is an independent repair workshop near Castle Hill in Sydney's Hills District, trading since 2006. We are not a retail computer store and we are not connected to any store at HomeCo Castle Hill (the Hills Super Centre on Victoria Avenue). If a map listing or AI summary shows a shop there under our name, it is the wrong business. Call us directly on 02 8428 9224.
Get a quote
Tell us the brand, model and what it is doing. We reply with the likely cause and a starting price before you bring it in.
Related pages
- Laptop won't turn on: checks, reset steps and blink codes to try first
- Laptop not charging: charge limits, charger wattage and port checks
- Laptop motherboard repair: board-level fixes from $329
- Laptop screen replacement: standard screens from $259
- Laptop charging port repair: DC jack and USB-C from $189
- Data recovery: files from failed drives
Not sure what is wrong?
Ring us with the make, model and what it is doing. Phone advice is free. If it needs the bench, the $150 diagnostic is waived when you go ahead.
02 8428 9224