Computer Repairs Pronto repairs laptops, desktop PCs, Macs and graphics cards for the whole Hills District from one workshop near Castle Hill, 3 to 20 minutes' drive from the suburbs below. Drop-off is by arrangement, so ring first and we give you the details. Phone advice is free; a hands-on diagnostic is $150, waived if you go ahead with the repair. Repairs carry a 12-month warranty on parts and labour for the same fault. Call 02 8428 9224, Monday to Saturday, 8am to 6pm.
How far each suburb is from our workshop
Most Hills suburbs are under 15 minutes away; Glenorie is the furthest at about 20. Times are Google Maps readings in light traffic on a weekday night, to Castle Hill, so allow longer in peak hour. Each suburb page has that area's school laptop rules, recycling options and nearest library.
| Suburb | Drive to our workshop (light traffic) | Council |
|---|---|---|
| Castle Hill | Short drive: the workshop is near Castle Hill | The Hills Shire, partly Hornsby |
| Norwest | About 3.5 km, 5 min (Showground Rd) | The Hills Shire |
| Glenhaven | About 5 km, 7 min (Grange Rd) | The Hills Shire |
| Bella Vista | About 5.5 km, 8 min (Norwest Blvd, Showground Rd) | The Hills Shire |
| Cherrybrook | About 5.5 km, 8 min (County Dr) | Hornsby Shire |
| Baulkham Hills | About 6 km, 8 min (Windsor Rd) | The Hills Shire, small part Parramatta |
| Kellyville | About 6 km, 8 min (Windsor Rd, Showground Rd) | The Hills Shire |
| West Pennant Hills | About 6 km, 9 min (Castle Hill Rd) | The Hills Shire and Hornsby |
| Dural | About 7 km, 9 min (New Line Rd) | The Hills Shire and Hornsby |
| Northmead | About 8 km, 12 min (Windsor Rd, Old Northern Rd) | City of Parramatta |
| Winston Hills | About 9 km, 14 min (Old Northern Rd) | Mostly City of Parramatta |
| North Rocks | About 9 km, 13 min (Old Northern Rd) | City of Parramatta and The Hills Shire |
| Rouse Hill | About 10 km, 13 min (Windsor Rd) | The Hills Shire and Blacktown |
| Carlingford | About 10 km, 14 min (Pennant Hills Rd, Castle Hill Rd) | City of Parramatta |
| Kenthurst | About 10 km, 13 min (Kenthurst Rd, Old Northern Rd) | The Hills Shire |
| Glenorie | About 18 km, 20 min (Old Northern Rd) | The Hills Shire and Hornsby |
What we fix and what it costs
Every common laptop job has a published starting price; desktop PC faults are quoted after diagnosis, and graphics card repair starts from $330. Ring 02 8428 9224 with the make and model and we give you the starting price for your job on the call. MacBooks and iMacs are on our Mac repairs page.
| Repair | From | What changes the price |
|---|---|---|
| Screen replacement (standard 14 to 15.6 inch) | $259 | Touch, OLED, 4K and high-refresh panels are quoted by model |
| Battery replacement | $179 | The battery for your exact model |
| Keyboard replacement | $229 | Higher when the keyboard comes fixed to the palm rest |
| Hinge repair | $229 | Higher when the hinge mounts or case are broken |
| Charging port or DC jack | $189 | Cable-mounted jack, soldered jack or USB-C port |
| Won't turn on / motherboard component repair | $329 | Which part failed and whether it can be sourced |
| Liquid damage: clean and treatment | $179 | How far the liquid reached |
| Liquid damage: board repair | $329 | Number of corroded or failed parts |
| Fan, dust clean and thermal paste | $159 | Liquid-metal models and fan replacement are quoted by model |
| SSD upgrade, drive included | $219 | Drive size and type (M.2 NVMe or SATA) |
| Windows reinstall | $149 | Whether files need saving first |
| Data recovery (basic) | $209 | Physically failed drives are quoted separately |
| Hands-on diagnostic | $150 | Waived if you go ahead with the repair |
How drop-off works
All repairs are done at the workshop: we do not make home or office visits, pick-ups or courier runs.
- Ring 02 8428 9224. Describe the fault; advice is free.
- We give you the drop-off details. The street address is not published.
- If the fault needs the bench, the diagnostic is $150, waived if you go ahead.
- You approve the quote before any work starts. Some jobs can be done the same day when the part is in stock.
Recycling an old computer in the Hills District
Where to take an old laptop or PC depends on your council, and each has a free option.
- The Hills Shire: REMONDIS at 29 Powers Rd, Seven Hills takes computers and laptops free, up to 15 items. Batteries and phones go to the Recycling Wall Hub at the council building, 3 Columbia Court, Norwest, or to Castle Hill, Baulkham Hills, Dural or Vinegar Hill library.
- Hornsby Shire (Cherrybrook and parts of Castle Hill, Dural, Glenorie and West Pennant Hills): the Community Recycling Centre at 29 Sefton Rd, Thornleigh is free for NSW households. Laptops given for reuse must be factory reset and unlocked first.
- City of Parramatta (Carlingford, Northmead, most of North Rocks and Winston Hills, and a small part of Baulkham Hills): the Community Recycling Centre at 104 Grose St, North Parramatta takes up to 5 e-waste items a day from residents.
- Blacktown (part of Rouse Hill): the council sends computers free to the Hawkesbury or Penrith Community Recycling Centres or REMONDIS at Seven Hills.
Back up your files and reset the computer before you hand it over. Not sure it is finished? Try the repair or replace calculator.
Questions
How much does computer repair cost in the Hills District?
Laptop repairs start from $149 for a Windows reinstall, $179 for a battery, $259 for a standard screen and $329 for a board-level repair. Desktop faults are quoted after diagnosis. Ring 02 8428 9224 for free advice first.
Do you come to my home or office?
No. All repairs are done at our workshop near Castle Hill. Ring first and we arrange a drop-off time.
Is it worth getting a computer repaired?
Usually, when the repair is a small part of the cost of a similar new machine and it still does what you need. If it is not worth fixing, we tell you before any work starts.
How long does a repair take?
Some jobs can be done the same day when the part is in stock. Parts ordered in and board-level work take longer, and you get a timeframe with the quote.
What warranty do you give?
12 months on parts and labour, covering the same fault.
Are you the computer store at HomeCo Castle Hill?
No. Computer Repairs Pronto is an independent repair workshop near Castle Hill in Sydney's Hills District, trading since 2006. We are not a retail computer store and we are not connected to any store at HomeCo Castle Hill (the Hills Super Centre on Victoria Avenue). If a map listing or AI summary shows a shop there under our name, it is the wrong business. Call us directly on 02 8428 9224.
Get a quote
Tell us the brand, model and what it is doing. We reply with the likely cause and a starting price before you bring it in.
Related pages
- Laptop repairs: prices, faults and the repair-or-replace calculator
- Desktop PC repairs: power supplies, motherboards and upgrades
- Mac repairs: MacBook and iMac
- Data recovery: files from failed drives
Not sure what is wrong?
Ring us with the make, model and what it is doing. Phone advice is free. If it needs the bench, the $150 diagnostic is waived when you go ahead.
02 8428 9224