HP Laptop Repairs Hills District

At Computer Repairs Pronto we have been repairing HP laptops for customers across the Hills District for over 20 years. HP is one of the biggest laptop brands in Australia and we see a huge range of HP machines come through the workshop. From budget Pavilion laptops through to premium Spectre machines, business EliteBooks and everything in between.

We operate from a workshop near Castle Hill and service customers from Baulkham Hills, Kellyville, Rouse Hill, Bella Vista, Dural and right across the Hills District.

HP Pavilion Repairs

The HP Pavilion range is HPs mainstream consumer laptop line. We see more Pavilions than any other HP model. They are decent machines for the price but there are some well known issues that affect certain models.

Common HP Pavilion Models We Repair

• Pavilion 15 (15-eg, 15-eh, 15-dw, 15-cs) - Hinge failures, keyboard issues, overheating problems
• Pavilion 14 (14-dv, 14-ce, 14-ec) - Screen issues, charging port failures, battery drain
• Pavilion x360 (14-dw, 14-dy, 15-er) - Touchscreen problems, hinge wear, stylus issues
• Pavilion Gaming (15-dk, 15-ec, 16-a) - Overheating, fan failures, GPU problems

Common Pavilion Problems We Fix

• Hinge Failures - This is the most common Pavilion problem we see. The hinge mounts crack causing the screen to wobble or break away from the base. Often the plastic around the hinges cracks. We can repair or replace hinges on most Pavilion models.
• Overheating Issues - Pavilions can run hot especially the older models. Thermal paste dries out and fans get clogged with dust. A proper thermal service usually sorts this out.
• Keyboard Problems - Individual keys stop working or the keyboard gets unresponsive. Usually fixable with a keyboard replacement.
• Screen Issues - Cracked screens are common. We stock Pavilion screens and can usually offer same day turnaround. We also see backlight failures and dead pixels.
• Charging Port Failures - The DC jack on Pavilions can work loose over time. Sometimes we can repair it, sometimes it needs replacing.
• Slow Performance - Many Pavilions come with mechanical hard drives. An SSD upgrade makes a massive difference to speed.

HP Envy Repairs

The HP Envy sits between the Pavilion and premium Spectre range. They are generally better built than Pavilions but we still see some common issues.

Common HP Envy Models We Repair

• Envy 13 (13-ba, 13-ay, 13-bf) - Battery swelling, keyboard issues, screen problems
• Envy 14 (14-eb, 14-es) - Trackpad failures, charging issues, fan noise
• Envy 15 (15-ep, 15-ey, 15-fe) - Overheating, GPU issues on dedicated graphics models
• Envy x360 (13-ay, 15-eu, 15-ew, 15-fe) - Touchscreen problems, hinge wear, display flicker
• Envy 17 (17-ch, 17-cr) - Screen issues, overheating, heavy and prone to drop damage

Common Envy Problems We Fix

• Battery Swelling - Older Envy models especially the x360 range are known for battery swelling. This pushes the trackpad up and can damage the bottom case. Needs sorting sooner rather than later.
• Display Issues - The OLED screens on newer Envys can develop issues. We also see ghosting and backlight bleed on older models. Screen replacements available.
• Trackpad Failures - The trackpad stops responding or becomes erratic. Often related to battery swelling but can also be a hardware failure.
• Fan Noise - Envys can get noisy when the fans are working hard. Often just needs a clean out but sometimes the fan bearings wear out.

HP Spectre Repairs

The HP Spectre is HPs premium consumer laptop range. Beautiful machines with premium materials but they can be complex to repair. The team have worked on all Spectre models and know the quirks of each generation.

Common HP Spectre Models We Repair

• Spectre x360 13 (13-aw, 13t-aw, 14-ea, 14-ef) - Screen issues, hinge problems, battery degradation
• Spectre x360 14 (14-ea, 14-ef) - OLED display issues, keyboard problems, overheating
• Spectre x360 15 (15-eb, 15-df) - GPU issues, screen problems, fan noise
• Spectre x360 16 (16-f, 16-aa) - Larger model with similar issues to 15 inch

Common Spectre Problems We Fix

• Screen Problems - OLED burn-in on older models, dead pixels, touchscreen failures. Spectre screens are expensive but we can source replacements.
• Hinge Issues - The 360 degree hinges on Spectres can develop play over time. Sometimes just needs adjustment, sometimes needs replacement.
• Keyboard Failures - Keys stop responding or the keyboard develops issues after spills. The low profile keyboard on Spectres can be tricky to replace.
• Charging Problems - USB-C charging issues are common. Sometimes its the charger, sometimes the port on the laptop.
• Thermal Issues - Spectres pack alot of power into a thin chassis. They can run hot under load. Thermal paste replacement helps.

HP EliteBook Repairs

EliteBook is HPs business laptop range. We work on alot of EliteBooks for corporate customers and small businesses across the Hills District. They are built to a higher standard than consumer models with better keyboards and more durable construction. Still develop issues over time though.

Common HP EliteBook Models We Repair

• EliteBook 840 (840 G7, G8, G9, G10) - The most common EliteBook we see. Screen issues, keyboard problems, docking issues.
• EliteBook 850 (850 G7, G8, G9, G10) - Larger 15 inch version. Similar issues to 840.
• EliteBook 830 (830 G7, G8, G9, G10) - 13 inch model. More portable but same issues.
• EliteBook x360 (830 G7, 1030 G7, 1040 G9) - Convertible models with touchscreen issues.
• EliteBook Dragonfly (G1, G2, G3, G4) - Premium ultralight. Screen issues, fragile construction.

Common EliteBook Problems We Fix

• Screen Replacements - Cracked screens, backlight failures, dead pixels. EliteBook screens are fairly straightforward to replace.
• Keyboard Issues - Spill damage, worn keys, unresponsive keyboards. Business laptops get heavy use.
• Docking Problems - USB-C docking station issues are common. Sometimes the dock, sometimes the laptop port.
• Battery Degradation - Business laptops get heavy daily use. Batteries wear out faster than home machines.
• BIOS and Firmware Issues - Corporate machines sometimes have problems after BIOS updates. We can usually sort these out.

HP ProBook Repairs

ProBook is HPs mid-range business line. Not as premium as EliteBook but still decent machines for business use. We see ProBooks from small businesses and sole traders across the Hills District.

Common HP ProBook Models We Repair

• ProBook 450 (450 G7, G8, G9, G10) - 15 inch business laptop. Hinges, keyboards, screens.
• ProBook 440 (440 G7, G8, G9, G10) - 14 inch model. Similar issues to 450.
• ProBook 430 (430 G7, G8, G9) - 13 inch portable. More compact.
• ProBook x360 (435 G7, 440 G1) - Convertible models with touchscreen.

Common ProBook Problems We Fix

• Hinge Failures - ProBooks can have similar hinge problems to consumer models. The plastic mounts crack over time.
• Keyboard Replacements - Worn or damaged keyboards. ProBook keyboards are usually easy to replace.
• Screen Issues - Cracked screens, backlight problems. We stock common ProBook screens.
• Slow Performance - SSD upgrades make a big difference to older ProBooks that came with mechanical drives.

HP OMEN and Gaming Laptop Repairs

We also repair HP gaming laptops including the OMEN and Victus range. Gaming laptops run hot and tend to develop thermal issues over time. GPU failures, fan problems, screen issues and keyboard failures are common.

Common Gaming Laptop Problems

• Overheating - Gaming laptops run hot during gameplay. Thermal paste replacement and fan cleaning helps.
• GPU Issues - Graphics card failures or artifacting on screen.
• Fan Failures - Fans wear out faster on gaming laptops due to heavy use.
• Keyboard Problems - Gaming keyboards get heavy use. Mechanical key failures.
• Screen Issues - High refresh rate screens can develop problems. Dead pixels, backlight issues.

What HP Repairs Do We Offer?

• Screen replacements - LCD, LED, OLED and touchscreen
• Hinge repairs and replacements
• Keyboard replacements
• Battery replacements
• Charging port repairs
• Motherboard repairs
• SSD and RAM upgrades
• Thermal paste replacement and cooling service
• Fan replacements
• Virus and malware removal
• Windows reinstallation
• Data recovery

HP Repair Turnaround Times

For common repairs like screen replacements and keyboard swaps we can usually offer same day or next day turnaround depending on parts availability. We stock common HP parts but some models require ordering in which usually takes a few days.

More complex repairs like motherboard issues or liquid damage may take longer depending on what is required. We provide a free assessment and quote before starting any work.

Why Choose Us for HP Repairs?

• 19 Years Experience - The team have been repairing HP laptops for years and know the common problems with each model range.
• Quality Parts - We use quality replacement parts that meet or exceed OEM specifications.
• Workshop Near Castle Hill - Local to the Hills District. Drop your HP off and we can usually get it sorted quickly.
• Free Assessment - We diagnose the problem and provide a quote before any work is carried out.
• Warranty on Repairs - All repairs come with a warranty on parts and labour.

Other Laptop Brands We Repair

We also repair other major laptop brands:

• Dell Laptop Repairs - XPS, Inspiron, Latitude, Precision
• Lenovo Laptop Repairs - ThinkPad, IdeaPad, Legion, Yoga
• Asus Laptop Repairs - ZenBook, VivoBook, ROG, TUF
• Acer Laptop Repairs - Aspire, Swift, Nitro, Predator
• Apple Mac Repairs - MacBook Air, MacBook Pro, iMac

We have been repairing HP laptops in the Hills District for over 20 years. Still enjoy it.